LEGAL

Acceptable Use Policy

Last updated: October 6, 2026

Purpose

This Acceptable Use Policy ("AUP") applies to anyone using services delivered or managed by UmpirePro, LLC, including end users at our client organizations. It is designed to protect our clients, our team, and the systems we manage.

Prohibited Activities

You may not use services delivered or managed by UmpirePro to:

• Violate any applicable law, regulation, or third-party right
• Send spam, phishing messages, or other unsolicited communications
• Distribute malware, viruses, or harmful code
• Attempt unauthorized access to any system, account, or data
• Interfere with or disrupt the integrity or performance of any system
• Harvest or collect information about others without permission
• Infringe intellectual property rights
• Engage in harassment, hate speech, or threats of violence

Resource Usage

Services we deliver are intended for legitimate business use. Activities that consume disproportionate resources are not permitted unless explicitly authorized in writing.

Security Cooperation

You agree to cooperate with reasonable security measures we put in place, including multi-factor authentication, password policies, software updates, and endpoint protection. Disabling security controls without authorization is grounds for service suspension.

Reporting Violations

If you believe someone is violating this AUP, please notify us promptly at [email protected].

Enforcement

We may investigate suspected violations and take appropriate action, including warnings, suspension of access, removal of content, or termination of service. We may report illegal activity to law enforcement.

Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated to active clients.

Contact

Questions? Email [email protected] or call 919-909-0009.